Questions, answered.
Clear answers about plans, delivery, ownership, and how we work.
Categories
Starting a project
What does Designcoffers do?
Designcoffers works on Amazon listing and A+ content, packaging, product imagery and 3D, UI/UX, websites, software and apps, games, motion graphics, and digital marketing. Each service page explains its scope and process.
How do I start a project?
Send a brief through the contact page or book a call. Share your goal, required deliverables, existing brand assets, and any deadline. We can then discuss scope, review points, and a quote.
What should I include in my brief?
Include your objective, audience, examples, available source files, platform requirements, and who will approve the work. Product dimensions, copy, and marketplace rules are especially useful for packaging and Amazon projects.
Can you work with an existing design or website?
Yes. Share the current files or a link and describe what needs to change. We review the starting point and agree on a practical scope before work begins.
Can I request more than one service?
Yes. A project can combine related work, such as packaging and product renders or UI/UX and development. We define each deliverable and its order in the project scope.
Where can I see previous work?
The Our Work page shows selected visual projects across services. Designcoffers also publishes work on Behance. These examples show creative output; they do not establish a particular sales or ranking result.
Delivery and revisions
How long does a project take?
Timing depends on the deliverables, source files, feedback rounds, and technical requirements. We discuss a project-specific schedule after reviewing the brief.
How does the review process work?
We review the brief, prepare the agreed work, share it for feedback, and make revisions within the agreed scope. Larger projects can be split into milestones so decisions are reviewed before the next stage.
Can I request revisions?
Yes. Send consolidated feedback against the agreed deliverables. The applicable plan or project agreement sets the revision scope; new features or a change in direction may need a revised quote.
What if I have an urgent deadline?
Tell us the required date and the files you already have. We will confirm whether the scope and schedule are feasible before accepting a deadline.
How are files handed over?
Handoff depends on the service: design source files, export assets, print-ready files, or code and documentation may be included as agreed. We confirm formats and platform requirements in the brief.
Do you guarantee sales, rankings, or conversion increases?
No specific sales, ranking, or conversion result can be guaranteed by a design deliverable. Outcomes also depend on product, traffic, pricing, advertising, marketplace rules, and implementation.
Services and deliverables
What is included in Amazon listing design?
Depending on the brief, a listing project can include a main image, feature infographics, lifestyle visuals, comparison graphics, and storefront assets. A+ Content is scoped separately or as part of a combined project.
What is Amazon A+ Content?
A+ Content is enhanced visual and text content on eligible Amazon product detail pages. We design modules around product benefits, brand story, comparison, and mobile readability; Amazon controls eligibility and publication.
What do you need for packaging design?
Share product dimensions, a dieline if available, mandatory copy, barcode and regulatory text supplied by your team, brand assets, and printer specifications. Final legal and regulatory approval remains with the product owner.
Do product renders replace photography?
A 3D render can show a product or concept before a photo shoot and support different angles or settings. The best approach depends on the product, available CAD or reference files, required realism, and intended use.
Does UI/UX design include development?
UI/UX design covers the planned user experience and interface assets agreed in the brief. Implementation is a separate development scope unless both are included in your proposal.
Can you build and launch a website or app?
Website and app work can include design, implementation, integrations, testing, and launch support when those items are in scope. We agree on features, environments, access, and handoff before development.
Do you create game art and interactive experiences?
The game development service covers game design, visual assets, and interactive implementation according to the brief. Platform, engine, features, and testing requirements are agreed for each project.
What is included in a digital marketing project?
The scope may cover campaign strategy, social creative, ads, landing page assets, and reporting. We agree on channels, budget responsibilities, measurement, and access before launch.
Pricing and communication
How much does a project cost?
Price depends on scope, deliverables, complexity, and turnaround. Share a brief for a tailored quote, including any third-party, advertising, printing, or hosting costs that may apply.
Do you offer subscriptions?
The site describes subscription-based work alongside individual service briefs. Confirm the current plan, active-work capacity, billing schedule, and terms with the team before purchase.
Are third-party costs included?
Advertising spend, printing, hosting, marketplace fees, paid assets, and outside subscriptions should be identified in the proposal. Do not assume they are included in a design or development fee.
How will we communicate?
We agree on a primary contact and review method at the start. Keep feedback and approvals together so decisions are traceable and work can move through the agreed milestones.
Can we work across time zones?
Yes. Share your time zone and any live meeting requirements in the brief. We can plan review windows and use written feedback when schedules differ.
Can I request a confidentiality agreement?
Raise confidentiality requirements before sharing sensitive files. The team can review an NDA or other project-specific terms before access is granted.
Ownership and policies
Who owns the final work?
The published terms describe transfer of agreed intellectual property and source files after payment clears. Review the project agreement for deliverables, third-party licenses, and portfolio permissions.
Can I access the source files?
Source-file handoff should be specified in the proposal. For design this may mean editable design or print files; for software it may mean a repository and project documentation.
What is the refund policy?
The published refund page describes a 15-day policy for eligible new subscription purchases, with conditions and exclusions. Read that page and the terms before purchasing; project-specific agreements may differ.
Will my website or app be tied to your hosting?
Hosting ownership, account access, deployment responsibility, and ongoing maintenance should be set out in the development agreement. Ask for a handoff plan if you want to run the product in your own accounts.
Where are the terms and privacy policy?
The Terms and Conditions, Refund Policy, and Privacy Policy are linked in the site footer. They provide the published rules for billing, ownership, refunds, and data handling.
Need a specific answer?
Book a short call or send us a message about your project.