Refund & Guarantee
We stand behind the quality of our senior-level design and engineering work. Our refund policy ensures your investment is fully protected.
100% Satisfaction Guarantee
We stand behind the quality of our work. If you're not satisfied within your first 15 days, we'll refund every penny — no questions asked.
1. The 15-Day Money-Back Guarantee
At Designcoffers, we connect you with senior-level designers, full-stack engineers, and cloud operators. If our workflow, communication, design styles, or coding structures do not align with your product objectives, you can request a complete refund of your payment within 15 calendar days of establishing your account workspace.
2. Eligibility Criteria
- New Clients Only: The guarantee is restricted to first-time subscribers. Individuals or corporate entities who previously held a plan are not eligible.
- 15-Day Limit: Your official refund request must be sent before 11:59 PM Eastern Time on the 15th calendar day following your subscription purchase.
- Active Account Standing: Your workspace must be in good standing, with no active violations of our Acceptable Use policy.
3. Gateway Processing Timelines
Our financial desk reviews requests within 24 hours of receipt. Once approved, credit card refunds typically take 5–10 business days to clear through Stripe and appear on your bank statement.
Need help with billing or refunds?
Reach out directly to our billing department for immediate assistance.